Contact support
Email chooziksupport@gmail.com.
If the link does not open a mail app, copy the address into your email service.
Please include:
- your iPhone model;
- iOS version;
- Choozik version shown in Settings → Information;
- the screen where the issue occurred;
- steps required to reproduce the issue.
Describe what you expected and what happened. Hide personal and financial information in screenshots.
Do not send passwords, Apple Account credentials, payment-card details, exact financial records, or other sensitive information.
Local data
You can delete a debt or savings goal from its list. Its operation history is deleted with it. Uninstalling Choozik removes local app data from the device. Device and iCloud backups are managed separately in Apple settings.
Choozik has no user accounts and does not store financial records on its own server, so support cannot restore a deleted goal or view data on your device.
Do not reinstall Choozik as a troubleshooting step without considering the risk of losing your records. Restoring purchases restores eligible Premium access, not debts, savings goals or operations.
Purchases and subscriptions
- Use Restore Purchases on the Premium screen to re-check previously purchased access. Open Premium from Choozik settings and use the same Apple Account used for the purchase. Restoration does not renew an expired subscription.
- Use Manage Subscription in Choozik settings to change or cancel a monthly or annual subscription. This button appears when the app detects an active auto-renewable subscription. If it is missing, open iPhone Settings → your name → Subscriptions → Choozik.
- Monthly and annual subscriptions renew automatically until cancelled. Lifetime is a one-time purchase and does not automatically cancel an existing subscription.
- Uninstalling the app does not cancel auto-renewal.
- Apple decides refund requests. Submit a request through reportaproblem.apple.com. A refund is not guaranteed.
- If plans do not load, check internet and App Store availability and retry. If the issue persists, attach a screenshot that contains no sensitive data.
Do not purchase Premium again just to attempt recovery.
Privacy
The Privacy Policy explains local storage, automatically enabled analytics and deletion requests. Requests can be sent to chooziksupport@gmail.com.
Sending an email does not itself turn off analytics collection in the app.